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Scania does more for clients: New workshop and truck-stop on north-south route

The new Scania workshop situated at plot 130, Wessels Street, Klerksdorp, is the ideal place for Scania truckers to stop over when they need rest or services for their trucks.

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Scania leads where others try to follow. Over the past 128 years the company has fine-tuned their recipe for success. One of the core values that they have based their business on, is customer service. This served as the main motivation behind the new Scania workshop opened in Klerksdorp, on one of the main routes from the northern neighbouring countries to the southern regions of South Africa.

Scania’s Regional General Manager, Morné Botha, explained that the motivation for building a new Scania workshop in Klerksdorp in the North-West province of South Africa, was to provide services for their customers who were passing by, as well as those located in the area. “Klerksdorp is on one of the main routes that traverses the country from north to south. We saw the need for not only a service station where repairs and maintenance can be done on the trucks, but also a rest stop for the drivers,” explains Morné.

Christopher Magson, Max Kruger, Morné Botha, Flip de Bruyn (owner of River North Carriers), Gary Boucher, Deon Koegelenberg, and Leon Kriel. The Scania team was very excited about the launch of the new workshop.

The workshop is a fully equipped Scania service station that can fix any problem on site to get the wheels rolling again as soon as possible. The workshop can service six Scania trucks at a time, and it has a spare parts store as well.

While the fully qualified mechanics attend to the trucks, Scania Klerksdorp’s rest stop offers the drivers an opportunity to recharge their own batteries. The driver facilities include sleeping quarters, a canteen and bathrooms equipped with showers. This ensures that the drivers get their much-needed rest and keeps them and other road users safe.

The Scania workshop is located on the same premises as River North Car­riers and their relationship is testament to Scania’s customer focus. Flip de Bruyn, owner of River North Carriers, has had a business relationship with Scania since 2003. “When I needed a service centre closer to my business four years ago, Scania stationed two mechanics on the premises,” Flip ex­plains. The symbiosis between Scania and River North Carriers serves as an excellent example of Scania’s commit­ment to their clients.

The building process started on 13 May 2019, and the workshop was of­ficially opened and ready for customers by 21 November this year.

The Scania workshop in Klerksdorp is fully equipped to service six Scania trucks at a time.

On the day of the launch there was an atmosphere of excitement about the new workshop. About 50 guests turned up to see the new workshop in all its glory. They were very impressed with the first-class service that this workshop offers.

The workshop will provide an al­ternative for the Scania clients of the area, including towns like Bothaville, Wesselsbron, Lichtenburg and Vryburg. Before this workshop was built, the closest of its kind was in Bloemfon­tein. Now Scania technicians and parts are a lot closer and easily accessible to the local market. The agricultural community in the surrounding areas of Klerksdorp and Potchefstroom will also be able to get their trucks back to work quicker due to the proximity of the new workshop, according to Morné.

Morné thanked their loyal customers for their support over the years, saying that without them the success of Scania, and the new facility, would not be possible. “We have built this workshop for the con­venience of our customers,” Morné stated.

Contact Scania SA on +27 (0)11-661-9600 or Gary Boucher, Regional Dealer Manager at +27 (0)63-693-7719 or Christopher Magson, Regional Sales Manager at +27 (0)72-122-5705. Visit their website at www.scania.co.za.

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